Omnium1 FAQ

Omnium1 Frequently Asked Questions (FAQ). Here you can find undocumented tips, usage and troubleshooting guides that we compiled for your easier reference.

Application (9)

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For typical usage, we recommend intensity 25 and 8 minutes per session, 2-3 sessions per day with at least 6 hours apart. In general there is no need to increase your intensity to more than 100 unless you have large body build and mass (i.e. > 100kg).

Drinks a glass of water 5-10 minutes before the session and immediately after the session for best effect, and to reduce any possible side effect like headache, dizziness, etc.

 


Wolfi’s Laws for Full Body Mat recommends

Omnium1 Full Body Mat

  • Morning / Noon / Evening : Intensity 25, 8 Minutes
  • Night: Intensity 10, 8 Minutes
  • Minimum twice a day

 

 


As iMRS’s PEMF works at the cellular at a very low magnetic intensity level, not everyone can feel the effect immediately during the use. However there are means to verify the effect of PEMF scientifically. These includes:

•  Clinical documented case histories
•  Darkfield microscopy and thermography before and after treatment
•  Observation of daily life activity (improved energy and stamina)
•  Mobility test – finger-floor distance test – muscle measurement test

However, the most valuable verification is still the user’s personal perception before and after MRS application, though it does taking some conscious effort to eliminate any placebo effect. In general, the following is what we observe:

  • 50% of the patients initially feel nothing during the first treatment
  • 10-20% feel tingling or other sensations
  • 60% feel a loosening of the back muscles following treatment

Visit https://pemf.sg on more unbiased information on PEMF effects.


For local application with the OmniPad or OmniSpot the following rule of thumb applies:

the more chronic, the weaker the settings AND the further away from the head towards the legs, the higher the intensity can be. This results in three application levels (head and neck, thorax-abdomen everything below the waist) and the values mentioned in the table below

Omnium1 Local Applicator Guide


Officially speaking you should not place your electronics (i.e. phone, tablet, memory card) on top of the system while it’s operating. The manufacturer is not responsible for any damages caused to your electronics for such cases.

Now in practice (and unofficially), as the magnetic field is so low (i.e. 45 µT – 120µT) is basically about the same strength of earth’s magnetic field, it simply has not enough field strength to cause any corruption or damages to your electronic devices.

However people with pacemaker should stay away from the system still, regardless.


Where is the setting for me to turn on or off the  notification sound (acoustic alert) when the session finished?

Go to iMRSone application home screen. Choose Settings and then App Settings

Omnium1 iMRSone Screen

Toggle the ON/OFF button to enable/disable the acoustic alert.

Omnium1 Acoustic Alert Screen

Additional Notes:

When using the tablet with OmniBrain, you will only get the audio alert from the earpiece. The tablet built-in speaker will be muted.

 

 

 


Under optimal battery condition, a full charge will able to last around 4 hours of continuous usage at maximum intensity of 400.

For general usage (2-3 sessions a day at 8 minutes) and standby mode when not in use, this should last you through 2-3 days easily without needing to recharge. The in-built battery has an estimated recharge cycle of 500 times under optimal condition and care.

There are several recommendations by Battery University on care for lithium batteries to extend its life.

  • Keep and charge the Omnium1 at moderate (i.e. 15-25°c). Lithium batteries don’t like extreme temperature (i.e., freezing or under the hot weather)
  • Shallow discharges and recharges. For instance, recharge the battery when it hits around 50% instead of 20% according to latest recommendation. This will put lesser stress on the battery, and avoid full charge 100%.
  • Turn off the tablet when charging to avoid parasite load (as this may confuse the charger)
  • Try to recharge
  • If you are going to keep the tablet for storage, charge the tablet until 40-50% full instead of 100%.

All that being said, this is still up to your assessment if this is worth the effort. Afterall the internal battery is still replaceable at a cost. In addition, the system can still function with internal battery unplugged for most models.


Regardless you own an OmniBrain or not, you still are able to access the OmniBrain application’s audio entrainment when running the PEMF session with any of the applicators. This is an undocumented feature. All you need is the following:

  1. Plug your own headset (or the ear piece comes with the system)  to the Omnium1 tablet audio jack and ensure volume is on
  2. Now, go to OmniApp –  Options tab to access the OmniBrain app.
  3. Toggle the TONE option to on.
  4. Back to OmniApp, and start the session.

 

To Enable Music

Follow the instruction in this FAQ for adding music to the session. This is applicable even without OmniBrain unit plugged in.

http://omnium1.sg/faq/omnibrain-add-music/

 


The iMRS and Omnium1 full body mat applicator use pre-programmed frequencies that vary depending on the time of the day the device is used. According to Traditional Chinese Medicine, vital energy flows through 12 organs and complete one cycle every 24 hours. The organ clock diagram below shows the circadian flow of the vital energy – Qi through various organ systems in relation to the time of the day. Each organ is most active (most energy) for a two-hour period.  The iMRS is designed to deliver packets of energy that are believed to have optimal cellular resonance based on active meridians during the time slots.

 

The timing of the four organ clock programs are

  • Morning 5am – 10am
  • Noon 10am – 3pm
  • Evening 3pm – 8pm
  • Night 8pm – 5am

To learn more about the Organ clock, check out the Secret of iMRS Organ Clock


Yes. You can use your own favorite ear bug or headphone when using OmniBrain. Simply plug in your headphone into the audio jack and adjust the volume according to your preference.

Recommendation:

Use a headphone or ear bug with noise isolation for best effect. We recommend you to get one with an external volume knob control so you can adjust the volume level easily.


Support (8)

Support and Warranty for iMRSone Omnium1 System

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As the output of PEMF is a magnetic field, our body is not able to pick-up the signal based on our 5 senses, unless we have a magneto sensor like in some animals. There are at least three ways to test the working of the Omnium1 system using the following methods:

  1. Get a Electro-Magnetic Field (EMF) detector / tester. These are devices that can pick up the presence of EMF. Read out more here. These detectors sometimes are also known as ghost meter, as they can pick up the faint electro-magnetic field.
  2. If you own a Smartphone (IOS or Android), chances are your smartphone already equipped with the capability of detecting EMF (though not quite accurate). Find out the Free EMF tester here
  3. Place a relatively strong magnet over the mat/pad/spot. Set the intensity to 400. You should feel some light pulse when you place your finger on top of the magnet. If you don’t feel it, flip the magnet side and try again. Do note there is no guarantee of success for this method.

Where is the setting for me to turn on or off the  notification sound (acoustic alert) when the session finished?

Go to iMRSone application home screen. Choose Settings and then App Settings

Omnium1 iMRSone Screen

Toggle the ON/OFF button to enable/disable the acoustic alert.

Omnium1 Acoustic Alert Screen

Additional Notes:

When using the tablet with OmniBrain, you will only get the audio alert from the earpiece. The tablet built-in speaker will be muted.

 

 

 


Under optimal battery condition, a full charge will able to last around 4 hours of continuous usage at maximum intensity of 400.

For general usage (2-3 sessions a day at 8 minutes) and standby mode when not in use, this should last you through 2-3 days easily without needing to recharge. The in-built battery has an estimated recharge cycle of 500 times under optimal condition and care.

There are several recommendations by Battery University on care for lithium batteries to extend its life.

  • Keep and charge the Omnium1 at moderate (i.e. 15-25°c). Lithium batteries don’t like extreme temperature (i.e., freezing or under the hot weather)
  • Shallow discharges and recharges. For instance, recharge the battery when it hits around 50% instead of 20% according to latest recommendation. This will put lesser stress on the battery, and avoid full charge 100%.
  • Turn off the tablet when charging to avoid parasite load (as this may confuse the charger)
  • Try to recharge
  • If you are going to keep the tablet for storage, charge the tablet until 40-50% full instead of 100%.

All that being said, this is still up to your assessment if this is worth the effort. Afterall the internal battery is still replaceable at a cost. In addition, the system can still function with internal battery unplugged for most models.


Currently Omnium1 warranty is applicable within its purchased region (North America, Europe, Asia Pacific). Meaning, if you purchased the Omnium1 system from other region, its warranty will not be applicable in Asia Pacific region.

All Omnium1 system purchased in ASEAN, China, Taiwan, Japan, Korea, ANZ region fall under the support of Swiss Bionic Solutions Asia.


The omnium1 tablet comes with lithium batteries. Expected lifetime is around 2-3 years based on average usage (3-5 times uses, 1-3 charges per week), but again, the mileage may vary based on many variables. Regardless of the fact here is your battery will die and will no longer hold the charge after that. In the event your battery can’t even charge up to 15%, you may have an operational issue even you have connected the unit to the wall adapter, as the system may complain the battery is insufficient to run the applicator. What can you do?

F0r Omnium1 1.0 (First generation, white tablet)

  1. Contact the nearest Swiss Bionic Solution’s service centre to have your battery replaced. Depending on where you are and where your service centre is, the cost may range from USD 100-200, factoring the shipping cost. New Omnium1 2.0 will have a user-replaceable battery. So one other option is you can opt for a trade-up option if that’s available within your region.
  2. If your tablet is no longer under warranty and you are not willing to spend extra to have the battery replaced, one way is to remove the battery connection from the tablet. The system can still run correctly with just the wall adapter, however, do note that you will always need to take note of adjusting the time once it’s completely powered down with no battery attached, as the system time will be reset. We recommend you engage a qualified service centre to remove the battery connector, as opening up the casing requires some skill so as not to break the parts. Also do note that once you have the battery removed, the tablet will no longer under any form of manufacturer’s warranty or support.

F0r Omnium1 2.0 (2nd generation, black tablet)

The new iMRS one 2.0 Omnium1 tablet comes with a user-replaceable battery compartment. Now you can place an order for the replacement battery without the need to send back the tablet to your nearest service centre for replacement.

iMRSone 2.0 Omnium1 Replace Battery

 

 

 


Since September 2016, Swiss Bionic Solutions has launched a new “Swiss Bionic Solutions Ticket Support Center” (https://support.swissbionic.com/support)  where any customer can log a support case online.

To log the case is simple:

support-new-ticket

 

 

 

 

 

 

 

 

There are 2 fields you need to take note of to successfully create a new ticket.

  1. Customer number. You can find this number at the top right of your invoice.
  2. E-mail address. The e-mail should be the same as the one you use for registration.

support-entries-comment

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


  • Omnium1 warranty is provided directly by Swiss Bionic Solutions Asia.
  • Omnium1 Tablet comes with 1-year warranty
  • All Omnium1 applicators and D/A Controller comes with 3 years warranty
  • OmniBrain comes with 6 months warranty
  • Accessories like Earplug, power adapter, D/A cable come with 6 months warranty
  • The battery is replaceable and has an estimated life of 500 recharge cycles.
  • Omnium1 Tablet Screen is replaceable. Please check with your nearest service center for the availability and cost of replacement of battery and tablet screen.
  • All other faulty components will be replaced on a 1-to-1 basis.
  • Extended warranty is available for 12 and 24 months period during initial purchase, CareFree Plus 12 and CareFree Plus 24. Find out more at http://omnium1.sg/news/extended-warranty-omnium1/

This procedure is applicable for iMRSone 2.0 Omnium1 system only

Before the actual update, the iMRSone App or OmniBrain App must be given update permission in the Android settings.

1. Swipe up on the Omnium1 home screen to see all available programs.
Click on the “Settings” icon

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2. Next on “Apps & notifications”

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3. Next on “Advanced”

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4. Next on “Special app access”

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5. In the following window on “Install unknown apps”

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6. Now click on the app (e.g. iMRSone) to which you want to grant the update permission.

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7. Activate the update permission.

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8. Repeat steps 6 and 7 if you also want to update the second app (e.g. OmniBrain).

9. Make sure that you have an active connection to the Internet (WIFI).

10. Go back to the home screen and launch the app you want to update.

11a. If an update is available, a message should appear in the main window of the app after a few seconds that a new software version is available.

11b. If no update message appears, please click in the app on “Settings -> About” and then on the button “Check app new version”

12. Click on “Yes”.

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13. In the window that opens, click on “Install”.

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The latest version of the app is now installed and can be launched. An active internet connection (WIFI) is no longer necessary.

 


 

The most thorough way to “clean-up” your system is by performing a factory reset. Do note that this action will wipe all your user data and restore to the original factory settings.

Follow the steps below.

1. Shutdown your tablet.

2. Press POWER and VOLUME (+) button at the same time to bring out the boot menu

Omnium1 Boot Mode Selection Screen

3. Use VOL (+) button to move selection to [Recovery Mode]

4. At the Android Mascott Screen, press POWER button once to bring up the next menu

Android Mascot Screen

5. Use VOL (-) button to move selection to [wipe data/factory reset] and then press VOL (+) once to select

Omnium1 Recovery Screen - Wipe cache

Follow the next few confirmation screen to confirm the action. After finish, choose reboot system now to restart the tablet.


Your Omnium1 tablet comes with a variety of Google services and apps. When a service stops working, the tablet might lock up or become unresponsive. If the tablet won’t respond, you might need to reset it. You can perform a soft reset to reboot a frozen device to return the tablet to its original state.

  1. Locate the reset button (small opening hole) next to the power button.
  2. Insert a paperclip or another thin object into the hole.
  3. Press the reset button with the paperclip to reset the tablet.

pin_reset

 


Omnium1 tablet is built on Android Kit Kat 4.4.2 platform, and like any other rather sophisticated operating systems, over time it may get slowed down due to software application caching, temporary files, etc. created and left over during the usage or during improper shutdown and application crashes. Sometimes this even caused system instability, system refuses to boot-up properly (i.e. boot screen logo keep flashing up in a loop).

The easiest way to “clean-up” your system is by clearing your system cache partition without losing your existing data. Follow the steps below.

1. Shutdown your tablet.

2. Press POWER and VOLUME (+) button at the same time to bring out the boot menu

Omnium1 Boot Mode Selection Screen

3. Use VOL (+) button to move selection to [Recovery Mode]

4. At the Android Mascott Screen, press POWER button once to bring up the next menu

Android Mascot Screen

5. Use VOL (-) button to move selection to [wipe cache partition] and then press VOL (+) once to select

Omnium1 Recovery Screen - Wipe cache

Follow the next few confirmation screen to confirm the wiping of cache partition.


Your Omnium1 tablet does not boot up normally to white Omnium1 Logo screen. Instead it goes into a boot mode selection screen as show below. Touch screen and power button won’t response.

Omnium1 Boot Mode Selection Screen

You may have accidentally press POWER and VOLUME+ buttons at the same time when you are trying to startup the Omnium1 tablet. Worry not, this is a built-in feature of Android system. Follow the steps below to get your tablet to boot up normally.

First of all, take note of the volume (+) and (-) button location next to the power button. Use the Volume (+) button to move the <<== arrow to [Normal Boot] selection. Then Press Volume (-) button to select the option. The tablet will now boot normally.


 

If Volume (+)/(-) does not response (frozen) any more, find a paper clip/sharp object and insert into the pin reset hole gently. This should revive your tablet. If it still doesn’t work, contact your nearest service center.

pin_reset


In some rare occasion, you may see the below (or screen layout with Chinese Character) like below. Do not Panic; even you are not familiar with Chinese Character. Just follow few simple rules, and simple character recognition skill will be able to get you out of this.

What happened here is you have triggered the factory testing mode. Factory testing mode can be activated when you power up the tablet while holding on to the -Vol button. This screen is meant for factory testing purpose, so do not attempt to run any test unnecessary (if you do understand Chinese).


To get yourself out, remember the following:

  • Power button = Selection
  • +Vol = Return to the previous screen (or you might see in the sub-screen, usually the last line as “返回“
  • -Vol = Scroll through selection
  • 重启手机 = Reboot

It depends on which screen you are at the point in time, always use the -Vol button to scroll to the last line of the menu option (which means “return to the previous screen”). Keep doing this until you see the main screen (above image). Then scroll to the last line and choose reboot (重启手机), and then press Power button once.

You should be out of the wood safe!

 


There are times where your battery seems not charging correctly, or it doesn’t go to 100% regardless of how long you charge it.  This may be a sign of either a battery failure or your battery need to have a calibration exercise. The Android system keeps track of the battery % and may not always reflect 100% the actual state of the battery. Over times, what registered in the system may be out of sync, and this causes all sort of battery-related issues. Before looking at the battery replacement option, you can try to calibrate the battery to see if that helps.

This is one of the most common (non-rooted) approaches in battery calibration.

Note: Do not do this too frequently and unnecessarily. Lithium batteries do not like such extreme exercise as this will shorten their lifespan. 

  1. Discharge your tablet fully until it powers itself off completely (dead). You can try to run the tablet in a high-intensity (i.e., intensity 400) setting with the Pad or Spot continuously. This should deplete the battery in a maximum of 4 hours.
  2. Turn the tablet on again. It should turn itself off quickly again.
  3. Now, plug the charger to the tablet, and without turning it on, let it charge until the on-screen says 100%.
  4. Unplug your charger and remove from the tablet.
  5. Turn the tablet on. If the battery indicator still doesn’t show 100 per cent, then plug back the charge with the tablet on, and continue charging until it hits 100%.
  6. Now, remove the charger and reboot the tablet. If the tablet still doesn’t indicate 100%, plug the charger back in until it hits 100%
  7. Repeat this cycle until it says 100 per cent (or as close as you think it’s going to get) when you start it up without it being plugged in.
  8. Finally, let your tablet discharge all the way down to 0% once more and let it turn off itself.
  9. Charge your tablet with the tablet turned off until the on-screen says 100%.

The process above should re-calibrate the system battery percentage.


The above process may not work if the problem is due to

  • The battery is dying physically. You need a replacement. If your system has been active for more than a year, then there is a high possibility
  • Your charger is not working or have a connection issue. Always check for the presence of the “charging symbol” as there is no charging light indicator on the tablet.

 


Features (4)

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Yes, you can. Omnium1 2.0 tablet is 100% backwards compatible with existing applicators, since 2014 for existing features and functions, except the Power Adapter. You will get a new power adapter with the new tablet package. There is no requirement for you to upgrade the D/A converter if you are planning for intensive use (i.e. in a centre). Contact us for the upgrade/trade-in program.


No. iMRS applicator uses TRS 6.35mm audio jack as connector whereas Omnium1 Applicator is using a proprietary 5 -pin connector shown below.

Omnium1 vs iMRS Connectors


OmniBrain is not a Pulsed Electromagnetic Field device,   but rather an audio-visual brainwave entrainment (AVE) system used to complement your PEMF session. OmniBrain (with Omnium1 tablet) can work as a standalone AVE system.

Read more about audio-visual brainwave entrainment here


iMRS comes in 3 key controller configurations – Wellfit, Complete and Combo. Omnium1 has only 1 configuration but comes with different applicators bundle (basic, complete, combo, complete combo).

The table below provides a quick summary between the system. In essence, both iMRS and Omnium1 share the same technology base (frequencies, intensities and organ clocks). The key differences are on the user interface, design, portability, and type of localized applicators available, depending on your preference.

People who value simplicity will usually go for iMRS whereas Omnium1 provides many breakthrough in technical design, portability, user experience and future updatability.

Comparison between iMRS and Omnium1


Sales (2)

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iMRS comes in 3 key controller configurations – Wellfit, Complete and Combo. Omnium1 has only 1 configuration but comes with different applicators bundle (basic, complete, combo, complete combo).

The table below provides a quick summary between the system. In essence, both iMRS and Omnium1 share the same technology base (frequencies, intensities and organ clocks). The key differences are on the user interface, design, portability, and type of localized applicators available, depending on your preference.

People who value simplicity will usually go for iMRS whereas Omnium1 provides many breakthrough in technical design, portability, user experience and future updatability.

Comparison between iMRS and Omnium1


We offer weekly rental option for Omnium1 Basic system at S$125/week, or S$400/month. Rental is available for within Singapore only. Contact us for more details.


Learning (11)

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International Omnium1 documents can be downloaded here:

https://www.omnium1.com/documents


The system default language setting is English. Follow the instruction in this video to change the language setting.

https://www.youtube.com/watch?v=FKdhYEf3mpI&list=PLa3DeHQZJ_6OYKcLmRjlTmWAVL4dTStZr&index=5


We recommend you to connect to wireless network at least once during the initial setup to check for any latest firmware or application update. The video below shows you how to setup your wireless network.

https://www.youtube.com/watch?v=vQfHhimKdIk&index=10&list=PLa3DeHQZJ_6OYKcLmRjlTmWAVL4dTStZr


The accuracy of your time is crucial for the operation of organ clock. The video below shows you the procedure to set your correct time zone.

https://www.youtube.com/watch?v=RnTRk09SE0k&index=3&list=PLa3DeHQZJ_6OYKcLmRjlTmWAVL4dTStZr


You do not need create or connect to a Google account for Omnium1 to operate. However if you need to install additional application from Google Play, the video below shows you how to do that.

https://www.youtube.com/watch?v=XE06La3_Hsw&list=PLa3DeHQZJ_6OYKcLmRjlTmWAVL4dTStZr&index=8


The system by default does not come with any music or Micro-SD card for the OmniBrain / Combo system. The music is to serve as accompanying and soothing effect and not the actual entrainment itself. Therefore music is optional as part of the session. You may also use your own personal favourites music instead. Following is the link to download the music files provided by Swiss Bionic Solutions: https://omnium1.sg/resources

Following is the brief instruction on how to add music files to the OmniBrain system for those who are already familiar with files transfer between PC/tablet/MicroSD card.

  1. Get a MicroSD Card (maximum recognizable size by the system is 32GB)
  2. Create a /IMRS folder at the root directory on the SD Card
  3. Copy  your music files (.mp3, .wav, are supported) to the /IMRS folder on the SD Card
  4. Insert the SD card to the tablet
  5. Launch the OmniBrain App or iMRSone App. The system will automatically pick up and play the music files during the operation.

OmniBrain Screen


Regardless you own an OmniBrain or not, you still are able to access the OmniBrain application’s audio entrainment when running the PEMF session with any of the applicators. This is an undocumented feature. All you need is the following:

  1. Plug your own headset (or the ear piece comes with the system)  to the Omnium1 tablet audio jack and ensure volume is on
  2. Now, go to OmniApp –  Options tab to access the OmniBrain app.
  3. Toggle the TONE option to on.
  4. Back to OmniApp, and start the session.

 

To Enable Music

Follow the instruction in this FAQ for adding music to the session. This is applicable even without OmniBrain unit plugged in.

http://omnium1.sg/faq/omnibrain-add-music/

 


The iMRS and Omnium1 full body mat applicator use pre-programmed frequencies that vary depending on the time of the day the device is used. According to Traditional Chinese Medicine, vital energy flows through 12 organs and complete one cycle every 24 hours. The organ clock diagram below shows the circadian flow of the vital energy – Qi through various organ systems in relation to the time of the day. Each organ is most active (most energy) for a two-hour period.  The iMRS is designed to deliver packets of energy that are believed to have optimal cellular resonance based on active meridians during the time slots.

 

The timing of the four organ clock programs are

  • Morning 5am – 10am
  • Noon 10am – 3pm
  • Evening 3pm – 8pm
  • Night 8pm – 5am

To learn more about the Organ clock, check out the Secret of iMRS Organ Clock


This procedure is applicable for iMRSone 2.0 Omnium1 system only

Before the actual update, the iMRSone App or OmniBrain App must be given update permission in the Android settings.

1. Swipe up on the Omnium1 home screen to see all available programs.
Click on the “Settings” icon

alert

2. Next on “Apps & notifications”

alert

3. Next on “Advanced”

alert

4. Next on “Special app access”

alert

5. In the following window on “Install unknown apps”

alert

6. Now click on the app (e.g. iMRSone) to which you want to grant the update permission.

alert

7. Activate the update permission.

alert

8. Repeat steps 6 and 7 if you also want to update the second app (e.g. OmniBrain).

9. Make sure that you have an active connection to the Internet (WIFI).

10. Go back to the home screen and launch the app you want to update.

11a. If an update is available, a message should appear in the main window of the app after a few seconds that a new software version is available.

11b. If no update message appears, please click in the app on “Settings -> About” and then on the button “Check app new version”

12. Click on “Yes”.

alert

13. In the window that opens, click on “Install”.

alert

The latest version of the app is now installed and can be launched. An active internet connection (WIFI) is no longer necessary.

 


There are times where your battery seems not charging correctly, or it doesn’t go to 100% regardless of how long you charge it.  This may be a sign of either a battery failure or your battery need to have a calibration exercise. The Android system keeps track of the battery % and may not always reflect 100% the actual state of the battery. Over times, what registered in the system may be out of sync, and this causes all sort of battery-related issues. Before looking at the battery replacement option, you can try to calibrate the battery to see if that helps.

This is one of the most common (non-rooted) approaches in battery calibration.

Note: Do not do this too frequently and unnecessarily. Lithium batteries do not like such extreme exercise as this will shorten their lifespan. 

  1. Discharge your tablet fully until it powers itself off completely (dead). You can try to run the tablet in a high-intensity (i.e., intensity 400) setting with the Pad or Spot continuously. This should deplete the battery in a maximum of 4 hours.
  2. Turn the tablet on again. It should turn itself off quickly again.
  3. Now, plug the charger to the tablet, and without turning it on, let it charge until the on-screen says 100%.
  4. Unplug your charger and remove from the tablet.
  5. Turn the tablet on. If the battery indicator still doesn’t show 100 per cent, then plug back the charge with the tablet on, and continue charging until it hits 100%.
  6. Now, remove the charger and reboot the tablet. If the tablet still doesn’t indicate 100%, plug the charger back in until it hits 100%
  7. Repeat this cycle until it says 100 per cent (or as close as you think it’s going to get) when you start it up without it being plugged in.
  8. Finally, let your tablet discharge all the way down to 0% once more and let it turn off itself.
  9. Charge your tablet with the tablet turned off until the on-screen says 100%.

The process above should re-calibrate the system battery percentage.


The above process may not work if the problem is due to

  • The battery is dying physically. You need a replacement. If your system has been active for more than a year, then there is a high possibility
  • Your charger is not working or have a connection issue. Always check for the presence of the “charging symbol” as there is no charging light indicator on the tablet.

 


Omnium1 2.0 (1)

FAQ relating to Omnium1 2.0

View category →

Yes, you can. Omnium1 2.0 tablet is 100% backwards compatible with existing applicators, since 2014 for existing features and functions, except the Power Adapter. You will get a new power adapter with the new tablet package. There is no requirement for you to upgrade the D/A converter if you are planning for intensive use (i.e. in a centre). Contact us for the upgrade/trade-in program.


Omnium1 1.0 Support (5)

Applicable to first-generation Omnium1 system only

View category →

 

The most thorough way to “clean-up” your system is by performing a factory reset. Do note that this action will wipe all your user data and restore to the original factory settings.

Follow the steps below.

1. Shutdown your tablet.

2. Press POWER and VOLUME (+) button at the same time to bring out the boot menu

Omnium1 Boot Mode Selection Screen

3. Use VOL (+) button to move selection to [Recovery Mode]

4. At the Android Mascott Screen, press POWER button once to bring up the next menu

Android Mascot Screen

5. Use VOL (-) button to move selection to [wipe data/factory reset] and then press VOL (+) once to select

Omnium1 Recovery Screen - Wipe cache

Follow the next few confirmation screen to confirm the action. After finish, choose reboot system now to restart the tablet.


Your Omnium1 tablet comes with a variety of Google services and apps. When a service stops working, the tablet might lock up or become unresponsive. If the tablet won’t respond, you might need to reset it. You can perform a soft reset to reboot a frozen device to return the tablet to its original state.

  1. Locate the reset button (small opening hole) next to the power button.
  2. Insert a paperclip or another thin object into the hole.
  3. Press the reset button with the paperclip to reset the tablet.

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Omnium1 tablet is built on Android Kit Kat 4.4.2 platform, and like any other rather sophisticated operating systems, over time it may get slowed down due to software application caching, temporary files, etc. created and left over during the usage or during improper shutdown and application crashes. Sometimes this even caused system instability, system refuses to boot-up properly (i.e. boot screen logo keep flashing up in a loop).

The easiest way to “clean-up” your system is by clearing your system cache partition without losing your existing data. Follow the steps below.

1. Shutdown your tablet.

2. Press POWER and VOLUME (+) button at the same time to bring out the boot menu

Omnium1 Boot Mode Selection Screen

3. Use VOL (+) button to move selection to [Recovery Mode]

4. At the Android Mascott Screen, press POWER button once to bring up the next menu

Android Mascot Screen

5. Use VOL (-) button to move selection to [wipe cache partition] and then press VOL (+) once to select

Omnium1 Recovery Screen - Wipe cache

Follow the next few confirmation screen to confirm the wiping of cache partition.


Your Omnium1 tablet does not boot up normally to white Omnium1 Logo screen. Instead it goes into a boot mode selection screen as show below. Touch screen and power button won’t response.

Omnium1 Boot Mode Selection Screen

You may have accidentally press POWER and VOLUME+ buttons at the same time when you are trying to startup the Omnium1 tablet. Worry not, this is a built-in feature of Android system. Follow the steps below to get your tablet to boot up normally.

First of all, take note of the volume (+) and (-) button location next to the power button. Use the Volume (+) button to move the <<== arrow to [Normal Boot] selection. Then Press Volume (-) button to select the option. The tablet will now boot normally.


 

If Volume (+)/(-) does not response (frozen) any more, find a paper clip/sharp object and insert into the pin reset hole gently. This should revive your tablet. If it still doesn’t work, contact your nearest service center.

pin_reset


In some rare occasion, you may see the below (or screen layout with Chinese Character) like below. Do not Panic; even you are not familiar with Chinese Character. Just follow few simple rules, and simple character recognition skill will be able to get you out of this.

What happened here is you have triggered the factory testing mode. Factory testing mode can be activated when you power up the tablet while holding on to the -Vol button. This screen is meant for factory testing purpose, so do not attempt to run any test unnecessary (if you do understand Chinese).


To get yourself out, remember the following:

  • Power button = Selection
  • +Vol = Return to the previous screen (or you might see in the sub-screen, usually the last line as “返回“
  • -Vol = Scroll through selection
  • 重启手机 = Reboot

It depends on which screen you are at the point in time, always use the -Vol button to scroll to the last line of the menu option (which means “return to the previous screen”). Keep doing this until you see the main screen (above image). Then scroll to the last line and choose reboot (重启手机), and then press Power button once.

You should be out of the wood safe!

 


Omnium1 2.0 Support (1)

Applicable to 2nd-generation Omnium1 system only

View category →

This procedure is applicable for iMRSone 2.0 Omnium1 system only

Before the actual update, the iMRSone App or OmniBrain App must be given update permission in the Android settings.

1. Swipe up on the Omnium1 home screen to see all available programs.
Click on the “Settings” icon

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2. Next on “Apps & notifications”

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3. Next on “Advanced”

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4. Next on “Special app access”

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5. In the following window on “Install unknown apps”

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6. Now click on the app (e.g. iMRSone) to which you want to grant the update permission.

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7. Activate the update permission.

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8. Repeat steps 6 and 7 if you also want to update the second app (e.g. OmniBrain).

9. Make sure that you have an active connection to the Internet (WIFI).

10. Go back to the home screen and launch the app you want to update.

11a. If an update is available, a message should appear in the main window of the app after a few seconds that a new software version is available.

11b. If no update message appears, please click in the app on “Settings -> About” and then on the button “Check app new version”

12. Click on “Yes”.

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13. In the window that opens, click on “Install”.

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The latest version of the app is now installed and can be launched. An active internet connection (WIFI) is no longer necessary.