How to log a support ticket

Since September 2016, Swiss Bionic Solutions has launched a new “Swiss Bionic Solutions Ticket Support Center” (  where any customer can log a support case online.

To log the case is simple:










There are 2 fields you need to take note of to successfully create a new ticket.

  1. Customer number. You can find this number at the top right of your invoice.
  2. E-mail address. The e-mail should be the same as the one you use for registration.

















Category: Support

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