Support Contact

For purchase in Asia Pacific region, you can e-mail to:, or contact your local distributor who served you. Some distributors may provide additional personal value-added services in phone, e-mail or on-site 1st level support in speeding up the turnover.

You are advice to get ready the following details for support validation:

  1. System Serial Number (check the sticker behind your controller)
  2. Date of purchase
  3. Your distributor name


For Omnium1 or iMRS customers in Singapore, you may also contact Swiss Bionic Solutions (Singapore) at to arrange for an inspection of faulty item for their advice on next course of action.


Category: Support

← Support Contact