For purchase in Asia Pacific region, you can e-mail to: firstname.lastname@example.org, or contact your local distributor who served you. Some distributors may provide additional personal value-added services in phone, e-mail or on-site 1st level support in speeding up the turnover.
You are advice to get ready the following details for support validation:
- System Serial Number (check the sticker behind your controller)
- Date of purchase
- Your distributor name
For Omnium1 or iMRS customers in Singapore, you may also contact Swiss Bionic Solutions (Singapore) at email@example.com to arrange for an inspection of faulty item for their advice on next course of action.
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